Privacy Policy

Divina Lopez, LLC


Last Updated: September 30, 2020

The privacy of your information is important to us. This Privacy Policy (“Policy”) explains what information is collected, stored, used, and shared by Dr. Divina Lopez, LLC (“Dr. Lopez,” “us,” “our,” or “we”), a limited liability company registered in the State of New Jersey, when you visit or interact with our web site or our services.

Notice to User. Our web site is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our web site from other jurisdictions, please be advised that you are transferring your information to us in the United States, and by using our web site, you consent to that transfer and use of your information in accordance with this Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law (the “Laws”) concerning your use of our web site and your agreements with us. Any user accessing our web site from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from the Laws may only use our web site in a manner lawful in their jurisdiction. If your use of our web site would be unlawful in your jurisdiction, please do not use our web site.

Information Collected by Us. We (or a vendor on our behalf) may collect personal and non-personal information when you register for or use our services, such as when you create an account, make a payment, subscribe to receive our communications, order our services, or engage in our services provided. Personal information is information voluntarily provided by you when you use our web site and includes: your name, address, e-mail address, phone number, date of birth, age, gender, financial or payment information, and any other information you choose to provide to us.

We (or a vendor on our behalf) may passively collect non-personal information from you when you visit our web site. Non-personal information includes: the internet protocol address for your computer or device, your internet service provider, the web site from which you arrived, your operating system and web browser software, date and time you visited our web site, pages you visited on our web site, terms you used in our search engines, information collected from cookies or other tracking technologies, and any other interactions with our web site.

Third-Party Use. Third-party suppliers or service providers may be used by us to help collect, process, maintain, and analyze personal information. We may use third-party suppliers to host our web site and gather and use personal information so we can provide you with your requested services. We require third-party suppliers or service providers to maintain the confidentiality of the personal information.

How We Use Your Personal Information. We will use your personal information collected to further the purposes for which you provided it, which may include purchasing our services and signing up for communications. We will also use your personal information collected to contact you regarding our services, to schedule sessions, to process payments, provide you with information which may interest you, notify you of new services or sales, manage our services, and to improve your experience as a user of our services and our web site. Lastly, we may use your personal information to review your, and other users’, status or activity. We may aggregate information to better understand how users use our services and to improve services or our web site.

We will use your non-personal information to help us improve your enjoyment of our web site. We may use cookies or web beacons to remember your address or other non-personal information when you request information or services on our web site and identify the pages that are most popular to you. We also use the non-personal information we collect for business purpose such as our web site analytics.

Sharing Your Personal Information. We will not share your personal information with third parties without your consent. However, we will share personal information, if required by law.

Whether Information Has to Be Provided by You and Why. We require your personal information to provide your requested services. You do not have to provide any personal information, but you may not be able to utilize our web site if you do not provide it. How Long Your Personal Information Will Be Kept. We will hold personal information collected for the length of retention, as required by applicable law.

Minors. We do not request, seek, or intentionally collect personal information from minors. Parents or legal guardians are responsible for determining the appropriate content for their minors and to monitor access and use of our web site.

Your Rights. Under privacy laws that may apply, you are entitled to the following rights:

  1. The right to access – you have the right to request us for copies of your personal information. We may charge you a small fee for this service.
  2. The right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
  3. The right to erasure – you have the right to request that we erase your personal information, under certain conditions.
  4. The right to restrict processing – you have the right to request that we restrict the processing of you personal information, under certain conditions.
  5. The right to object to processing – you have the right to object to us processing your personal information, under certain conditions.
  6. The right to information portability – you have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

To exercise your rights, above, please:

  1. Email, call, or write to us (see “How to contact us” below);
  2. Provide enough information to identify you, such as name or registration details;
  3. Provide proof of your identity and address, such as a copy of your driver’s license or passport and a recent utility or credit card bill;
  4. Provide the information to which your request relates, including any account or reference numbers, if you have them;
  5. If you would like to unsubscribe from any email communication you can also click on the unsubscribe button at the bottom of the email communication. It may take up to 10 days for this to take effect.

Security. We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to store and protect it from loss, theft, alteration, or misuse. However, even the best security measures cannot fully eliminate all risks. We cannot guarantee only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures and we cannot ensure or warrant the security of any information you transmit to us on our web site. Therefore, we are not responsible for any actual or consequential damages due to a lapse in compliance with this Policy because of a security breach or technical malfunction.

How to Complain. We hope to resolve any query or concern you raise about our use of your information. Complaints may be lodged with a supervisory authority in your resident state or country or where any alleged infringement of data protection laws occurred. The supervisory authority in the country is the entity who may be contacted.

Changes to this Policy. This Policy was published on September 30, 2020 and last updated on September 30, 2020.

We may change this Policy, as needed. When we do, we will inform you by posting a “last updated” notice to our Privacy Policy webpage.

Links and Other Web Sites. The web site may contain links to other web sites, which may have different privacy practices and policies. We are not responsible for the privacy practices or content of any third-party web site.

Use of this Web Site. If you use this web site, you agree to the terms of this Policy and Dr. Divina Lopez, LLC’s Terms and Conditions, which are on https://drdivinalopez.com/ and incorporated into this web site. By using this web site, you assume full responsibility for use of any information by Dr. Lopez.

California Users, Only. Under the California Civil Code Section 1798.83, also known as the "Shine The Light" law, California resident users are permitted to request and obtain from us, at least once a year and free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of the personal information that was shared and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the email address listed below in “How to Contact Us.”

How to Contact Us. Please contact us if you have any questions about this Policy or your information held by us.

If you wish to contact us, please email us at: info@drdivinalopez.com.

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